Start your Career with GWR Management

A Career You Can Be Proud Of

We don’t just hire adequate people at GWR. We only employ the best and most qualified people because we also aim to foster their careers in the multifamily industry. The very foundation of our business depends on the quality of our team and how they treat our most important asset— our residents!

We look for employees who aren’t afraid to go above and beyond standard customer service to deliver exceptional results. We seek individuals who are excited to share their ideas to make GWR the best place to work and the finest place to live.

If this sounds like you, we want to hear from you! Please email your resume to HR@GWRmanagementco.com.

Here’s what some of our team members have to say about working at GWR:

“I work with such a great group of people that it makes it fun to come to work every day. I enjoy the challenge of my everyday operational support for all our properties – it never gets boring. I am proud to work for GWR Management because they care about their people and are committed to the success of their employees” - Lelia De La Cruz, Regional Supervisor

“GWR Management has surpassed my expectations as a company that offers a professional environment with a family feel. I look forward to the direction the company is headed and the challenge the growth will bring.” - Kim Hughes, Sr. Property Accountant

Posted: May 10, 2022
Leasing Consultant
Trails at Flat Rock Location: Columbus, Georgia - TFR Type: Full Time
Job Description

Position Title:

Leasing Consultant

Department:

Property Management

Reports To:

Property Manager

FLSA Status:

 

X

Non-Exempt (Hourly)

 

Exempt (Salary)

Position Purpose

Interacts directly with prospective and current residents to achieve maximum occupancy and NOI.  Acts as the Company’s representative by conveying the benefits of the community.  Responsible for the leasing process from introduction to the actual occupancy of the resident and maintains communication throughout the tenancy of the resident.

Education/Experience

A high school diploma or equivalent is required.  A college degree or related coursework desirable.  A minimum of one year sales experience preferred.  Customer service background desirable.  Basic arithmetic skills necessary.  Excellent communication and organizational skills necessary. 

Job Requirements/Skills

Able to operate a computer with internet and email capabilities, telephone, fax and copier.  Must have a valid driver’s license, vehicle, good driving record and insurance.  The ability to work weekends is required.

Essential Functions

·  Provides information about the apartments and the community to the prospective resident and schedules visits to the community.

·  Greets visitors and determines if the community meets the client’s qualifications. 

·  Effectively explains all lease and community policies to new and current residents.

·  Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease agreements and addenda, employment and credit checks, and leasing move-in packets.)

·  Collects security deposits, rent and all other funds associated with resident moves.

·  Effectively communicates changes in units leased status to the Maintenance Department.

·  Completes follow-up notes, email/ call-backs with prospects after initial community visits per GWR policies.  Maintains all records of contact with prospective residents on a daily basis (LeaseHawk/OneSite/etc.)

·  Supports the overall marketing efforts through outside marketing, posting to social media and postings/updates to online advertising sources.

·  Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.

·  Understands and complies with state landlord-tenant Fair Housing laws and standards.

·  Prepares weekly competitive market survey reports and analyzes the real estate market trends and conditions in the area.

·  Monitors all current and future vacancies to proactively react to future occupancy needs.

·  Analyzes concerns associated with apartments that are slow to lease and offers recommendations to the Property Manager.

·  Inspects all vacant apartments on a daily basis prior to beginning of business day to ensure that they are ready to show to prospective residents.

·  Maintains daily curb appeal such as balloons, bandit signs, prospect refreshments, etc.

·  Conducts follow-up activity with all residents in order to establish positive resident relations.

·  Maintains current resident files through consistent filing of documentation, auditing of files and timely notification to residents as needed for file completion.

·  Attends and participates in training programs as requested.  Ensures that necessary courses are completed in a timely manner.

·  Assists the Property Manager in implementing resident retention and renewal programs.

·  Makes recommendations to management regarding improvements for the overall operation of the community.

·  Consistently monitors emails for pertinent information and responds in a timely manner to appropriate persons.  Maintains professional email etiquette at all times.

·  Attends and assists in the coordination and organization of resident relations and activities, such as newsletters, parties, etc.

·  Transports residents or prospective residents via motorized vehicle throughout property grounds; may run errands as necessary.

·  Represents the Company in a professional manner at all times.  Consistently maintains a professional courteous attitude when dealing with residents, coworkers, and the general public.

·  Performs other duties as assigned.
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